Name of Program: SERU (Student Experience in the Research University)

Client: The Student Experience in the Research University (SERU) Consortium based at the University California Berkeley's Center for Studies in Higher Education (CSHE).

Duration of Current Contract: Ongoing

Providing the evidence-base for reforms in undergraduate and graduate education.

The Challenge

The Student Experience in the Research University (SERU) Consortium, based at UC Berkeley's Center for Studies in Higher Education (CSHE), is a community of research-intensive universities collaborating on administering student surveys and sharing data for institutional self-improvement. The SERU surveys provide unique and actionable insights into the experiences of undergraduate and graduate populations.

SERU required a partner to securely administer their survey tool to consortia members across the US and Canada. The survey administration partner needs to work closely with consortia members to ensure the survey is tailored for individual school needs (whilst maintaining comparability), provide support from start to end, and produce institution specific and consortia level data files.

An assured solution

Etio administers SERU's two student experience surveys - for undergraduates and for graduates - using our experience and platforms delivering the world's largest student experience survey of enrolled students, the International Student Barometer.

• The Undergraduate SERU Survey focuses on a wide range of aspects including: academic engagement, educational experiences, satisfaction, campus climate, major evaluation, academic and professional development, student wellbeing, and cost of attendance.
  
  
• The gradSERU Survey (for graduates) focuses on the post-baccalaureate experience and covers topics including: selection and admission, financial support, advising, teaching and research experience, program climate, career plans, student wellbeing, obstacles to completion, and overall satisfaction.